Shipping policy
At PrimeCare Essentials, we’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time
Orders are processed within 1–3 business days. Once your order is processed, it will be shipped right away.
Shipping Time
Delivery typically takes 5–10 business days, depending on your location.
Free Shipping
We proudly offer free standard shipping on all orders—no minimum required.
Order Tracking
As soon as your order ships, you’ll receive a confirmation email with your tracking number, so you can follow your package every step of the way.
Delays
While we aim for timely delivery, occasional delays may occur due to factors outside our control such as weather, carrier issues, or high demand.
Incorrect Address
Please double-check your shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for lost or stolen items. If this happens, we recommend contacting the shipping carrier directly.